{"id":3154,"date":"2023-07-07T17:45:38","date_gmt":"2023-07-07T20:45:38","guid":{"rendered":"https:\/\/www.spmar.com.br\/web\/?page_id=3154"},"modified":"2023-07-07T17:45:38","modified_gmt":"2023-07-07T20:45:38","slug":"carta-de-servicos-ao-usuario","status":"publish","type":"page","link":"https:\/\/www.spmar.com.br\/web\/ouvidoria\/carta-de-servicos-ao-usuario\/","title":{"rendered":"Carta de Servi\u00e7os ao Usu\u00e1rio"},"content":{"rendered":"\n<p>Com base na Lei n. \u00ba 13.460\/2017, a Concession\u00e1ria SPMAR divulga sua Carta de Servi\u00e7os ao Usu\u00e1rio com o objetivo de informar os usu\u00e1rios sobre os servi\u00e7os prestados pela concession\u00e1ria, as formas de acesso a esses servi\u00e7os e seus compromissos e padr\u00f5es de qualidade de atendimento ao p\u00fablico.<\/p>\n\n\n\n<p>Para acessar a carta de servi\u00e7os,\u00a0<a href=\"https:\/\/www.spmar.com.br\/web\/wp-content\/uploads\/2023\/07\/carta_servicos_usuarios.pdf\">clique aqui<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Com base na Lei n. \u00ba 13.460\/2017, a Concession\u00e1ria SPMAR divulga sua Carta de Servi\u00e7os ao Usu\u00e1rio com o objetivo de informar os usu\u00e1rios sobre os servi\u00e7os prestados pela concession\u00e1ria, as formas de acesso a esses servi\u00e7os e seus compromissos e padr\u00f5es de qualidade de atendimento ao p\u00fablico. 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